Our Policies

Privacy Notice

LochKelly.org protects your privacy and does not share your email address or other personal information it receives with any outside parties.

The website of LochKelly.org carefully uses and securely stores all information that you enter on this website. By visiting our online bookstore and events registration area, you are accepting the practices described in this Privacy Notice.

Information

The information we collect from customers helps us personalize and continually improve your shopping experience at our online bookstore and event registration area. The information you enter on our website or send via email allows us to respond to your requests and communicate with you. Some information is collected whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses our Shop or Events area at LochKelly.org. By purchasing a product from LochKelly.org, you give permission to be added to our mailing list, from which you can unsubscribe at any time.

Web Security

LochKelly.org uses industry-standard Secure Socket Layer (SSL) technology. This enables us to encrypt the personal and financial information you provide us when you order online. All information provided by you is secured and maintained confidentially.

Taxes

Products purchased by those residing in New York State will have state tax added as prescribed by law.

Shipping and Refund Policy

No objects will be shipped physically, as all products are digital downloads. All downloads are delivered through the web browser. If there is an issue with the digital download, contact us using our contact form or at the address below.

Please inform us by our contact form if you are having trouble with downloads of transcripts, audio, or video. We will try to send the products in another format. If you are unable to download them upon receipt, you can get a full refund within one week of purchase.

Events can be refunded prior to two weeks before the event date for a $35 cancellation fee. No refunds will be issued within two weeks of the event. If there is an emergency or illness that prevents you from attending, you can apply the amount to another event within one year.

Participant Notice

Participants understand that all events with Loch Kelly will be recorded for use by Effortless Mindfulness Institute (EMI). Some events will be videotaped. Anyone participating in Effortless Mindfulness Institute activities may end up being photographed by Effortless Mindfulness Institute. If any participant wishes not to be photographed or not to be featured in a photo displayed on this website, please notify Effortless Mindfulness Institute in writing.

All participants agree to the following:

• I am 18 or older, or a teenager whose parent or guardian has registered for me and communicated his or her permission to Loch Kelly or Effortless Mindfulness Institute staff for me to take a program.
• By choosing to participate in any of Loch Kelly’s retreats, events, or other public or private activities, you agree to take full responsibility for your choice to participate and for anything that results from such participation. You understand the workshops are experiential in nature and are not to be considered treatment for any physical, emotional, or mental disorder. You agree to consult with your health care providers for any specific medical, emotional, or psychological problems or issues in advance of the workshops. Further, you agree to take full responsibility for your self-care during the workshops and after. If you have a diagnosed psychological condition, please consult your physician or psychotherapist before participating in these meditation workshops.
• You agree to forever release, discharge, indemnify, hold legally harmless Loch Kelly and Natural Wakefulness Center for any type of injury, psychological or emotional changes, inconvenience, or disagreement that results from participation.
• I understand that any information conveyed to Loch Kelly in the context of the program may be read by members of his staff. Loch Kelly may refer to comments or questions we receive in his presentations or other public communications; if he does this, he will do his best to leave out any identifying information, but please understand that any information you send to us is not confidential.

Scholarships

Some scholarships are available. To apply, please download and fill out this scholarship application here before registering, and send to contact(at)lochkelly.org. Please apply early as funds are limited. If you would like to make a donation to the Scholarship Fund, please visit here.

Grievance Policy for Classes with CEs

Commonwealth Educational Seminars (CES) seeks to ensure equitable treatment of every person and to make every attempt to resolve grievances in a fair manner. Please submit a written grievance to CES, 1020 Osterville West Barnstable Rd, Marstons Mills, MA 02648. Grievances will initially be directed to the training instructor. Grievances would receive, to the best of our ability, corrective action in order to prevent further problems. If you have questions or concerns, contact Commonwealth Educational Seminars at (800) 376-3345.

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